automation

How Automation Can Improve The Customer Experience
automation, Business, customer experience, customer service, Editor's choice, Info Tech, marketing no comments

How Automation Can Improve The Customer Experience

There’s a strain of thought in the business world that automated features can never replace the “human experience” of interacting with an actual human being. And there’s something to be said for this idea. At the end of the day, many consumers still do value speaking to a professional if they have a complex, expensive,…

automation, Business, marketing, Marketing and Sales, Productivity Software, sales, Software, workflow no comments

6 Areas Besides Sales and Marketing Where Automation Wins

Automation is the future. Companies that implement it are more profitable, efficient, and stable. This makes automation a no-brainer for any company looking to get ahead, or to bolster its organization after being shaken up by COVID-19. Until now, most companies have only relied on automation for sales and marketing. Automatic sales and marketing campaigns…